Support@trellzo.shop

Payment Policy

Effective Date: May 10, 2025

At trellzo.shop, we prioritize secure, transparent, and user-friendly payment experiences. Our platform is built with industry-standard safeguards to ensure every transaction is protected and seamless.

Secure Transactions

All transactions on trellzo.shop are processed through encrypted, secure connections. This ensures your personal and financial information remains confidential and protected against unauthorized access.

PCI DSS Compliance

We fully comply with the Payment Card Industry Data Security Standard (PCI DSS), a globally recognized framework for protecting cardholder data. Our systems are regularly reviewed and updated to maintain strict compliance.

Data Encryption and Tokenization

To protect your information:

  • We use robust encryption protocols to secure data during transmission
  • Sensitive card details are replaced with encrypted tokens using tokenization technology
  • Your full card data is never stored on our servers

Accepted Payment Methods

We currently accept the following secure payment options:

  • Visa
  • MasterCard
  • PayPal

We may introduce additional payment methods in the future to offer greater convenience.

Order Confirmation

After completing a purchase, you will receive an order confirmation email. This includes all relevant transaction details and serves as confirmation that your payment was successfully processed.

Payment Authorization

Payments are authorized at the time of purchase. Your order will only be processed and shipped after successful payment authorization.

Failed Transactions

If your payment is declined or fails to process:

  • Verify that your payment details are correct
  • Try an alternative payment method if available
  • If problems persist, contact our support team at Support@trellzo.shop

Currency

All pricing and payments on trellzo.shop are displayed and processed in United States Dollars (USD).

Refunds

For information about refunds, order cancellations, and return eligibility, please refer to our Refund and Return Policy.

Payment Disputes

If you encounter a problem or need to dispute a transaction, please reach out to our customer support team. We are committed to resolving any payment-related concerns promptly and fairly.

Contact Email: Support@trellzo.shop

Policy Updates

We reserve the right to update or modify this Payment Policy at any time. Any changes will take effect immediately upon posting on this page. By making a purchase on trellzo.shop, you agree to the terms outlined in the current version of this Payment Policy.

 

Business Name: trellzo

Chat Support: 24/7

Business Hours: 9:00 am to 5:00 pm (Monday to Friday)

Business Mail:support@trellzo.shop

Business Address: 2836 Cliffside Drive, Binghamton New York 13901, United States